We provide warranty for all products for up to 90 days from the date of purchase, with the exception of e-liquids, disposable vape pens, CBD and clearance products, for which warranty does not apply.

Damaged and faulty items must be returned to us for inspection. Return labels will be provided for faulty products. However we are unable to cover return costs for accidental orders or buyers having changed their mind.

You will be responsible for any damages caused to the items in return transit by inappropriate packaging.

Please note: We do not allow customers to return the products prior to delivery. They will be unable to return the goods back to the driver/courier upon arrival, as this may lead to a lengthy returns process, and there is no guarantee that the returned goods will reach us. If the buyer changes their mind regarding the product, please wait until the order has been received and use the returns process as described above.

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